Frequently Asked Questions
Everything you need to know about ordering posters and wall art from The Print Lab.
What poster sizes are available?
We offer three sizes: A5 (148×210 mm), A4 (210×297 mm), and A3 (297×420 mm). All sizes are available for both physical prints and digital downloads.
What frame options do you offer?
You can choose from matte black frame, matte white frame, walnut wood frame, or no frame (print only). All frames use a premium matte finish for the print.
How long does delivery take?
Physical orders are dispatched within 1–2 business days and delivered within 3–5 business days across India. You will receive a tracking update by email once your order ships.
Do you deliver across India?
Yes. We deliver to all major cities and most pincodes across India — including metro cities, tier-2, and tier-3 towns.
What is the difference between a physical poster and a digital download?
A physical poster is printed on premium paper, optionally framed, and shipped to you. A digital download gives you an instant high-resolution image file that you can print at any local print shop or at home.
Can I create a custom poster with AI?
Yes. Head to our AI Create page, type a text prompt describing the poster you want, and our AI generates a unique image for you. You can then order it as a physical print or download it digitally.
What categories of posters do you sell?
We cover a wide range: Anime, Bollywood, Music, Sports, Cars, Gaming, K-pop, Minimal, Nature, Movies, TV Shows, and more. Browse all categories on our Categories page.
What are poster bundles?
Bundles are curated collections of posters grouped around a theme or artist — for example, a music bundle or an anime bundle. Bundles are priced at up to 50% off individual poster prices.
What payment methods do you accept?
We accept all major payment methods via Razorpay — UPI, debit cards, credit cards, net banking, and wallets.
What is your return and refund policy?
If your physical order arrives damaged, contact our support team within 48 hours with photographs of the damage. We will arrange a replacement or full refund. Digital downloads are non-refundable once delivered.
How do I track my order?
Once your order ships, you will receive a tracking link by email. You can also view order status on your Orders page when logged in.
Do I need an account to order?
You need an account to place a physical order so we can save your delivery address and order history. Digital downloads also require a free account for delivery.